FAQs

Have questions? We’ve got answers! Explore our most frequently asked questions below. If you don’t find what you’re looking for, feel free to contact us—we’re here to help.

General Questions

What services does Mystique Events Production offer?

We specialize in creating memorable events with our premium rental services, interactive photo booths, and luxury cleaning solutions.

How far in advance should I book your services?

We recommend booking at least 4-6 weeks in advance to ensure availability, but we can accommodate last-minute requests based on availability.

Do you provide custom packages?

Yes, we offer customizable packages to suit your specific needs and event type.

What payment methods do you accept?

We accept cash, credit cards, and online payments via secure platforms.

Do you require a deposit?

Yes, a non-refundable deposit is required to secure your booking. The remaining balance is due before or on the day of the service.

What is your cancellation policy?

Cancellations made at least 7 days before the event will receive a full refund of the deposit. Cancellations within 7 days are non-refundable.

Do you offer discounts for multiple services?

Yes, we provide bundle discounts when you book services across our DBAs. Contact us for custom package rates.

How can I contact Mystique Events Production?

You can reach us via phone, email, or our website contact form. Follow us on social media for updates and inspiration!

What areas do you serve?

We primarily serve Uniondale, Long Island, and surrounding areas but can travel for larger events. Additional fees may apply for long distances.

UniQ51 Party Rentals FAQs

What types of rentals do you offer?

We offer luxury furniture, tables, chairs, linens, mobile bars, backdrops, champagne walls, and more to elevate your event.

Is delivery and setup included in the rental price?

Delivery and setup are available for an additional fee, depending on location and order size.

Do you have a minimum order requirement?

Yes, a minimum order applies. Please contact us for details based on your location and rental needs.

What happens if an item is damaged during the event?

A security deposit may be required for certain rentals. Any damages will be deducted from this deposit or billed accordingly.

UniQ51 Photo Booth FAQs

What types of photo booths do you offer?

We offer 360 photo booths and iPad photo booths with custom backdrops, props, and instant sharing options.

How long is a typical photo booth rental?

Rental packages typically range from 2-4 hours. Additional time can be added for an hourly fee.

Do you provide an attendant with the photo booth?

Yes, all rentals include a professional attendant to assist guests and ensure a smooth experience.

Can we customize the photo booth experience?

Absolutely! We offer custom templates, branded overlays, and personalized backdrops to match your event theme.

Mystique Cleaning Services FAQs

What cleaning services do you offer?

We specialize in residential, commercial, and event cleanup services, providing luxury cleaning tailored to your needs.

Do you offer one-time cleanings or only recurring services?

We offer both one-time and recurring cleaning services, including weekly, bi-weekly, and monthly options.

What is included in your standard cleaning package?

Standard cleaning includes dusting, vacuuming, mopping, sanitizing surfaces, and more. We also offer deep cleaning and add-ons like window washing.

Are your cleaning products eco-friendly?

Yes, we use eco-friendly and non-toxic cleaning products to ensure safety for you and the environment.

How do I book a cleaning service?

Contact us via our website or phone to schedule your cleaning. Free consultations are available to discuss your specific needs.

FAQs

General Questions

UniQ51 Party Rentals FAQs

UniQ51 Photo Booth FAQs

Mystique Cleaning Services FAQs

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